Benefits
Few activities offer a greater ROI than writing effective procedures. A small initial investment can continue to produce results over time, with no additional effort or expense.
Whether asking employees to document important job functions or standardizing operations for a broad audience, well-written procedures offer the following benefits:
- Keep business continuity through mergers, acquisitions, and disasters
- Reduce errors
- Improve company image
- Decrease training time for new employees
- Reduce time for the performance of tasks
- Minimize the disruption of operations during employee absences
- Comply with laws governing operations
- Maintain consistent quality in the performance of tasks
- Measure the quality of an employee’s work
Course Description
This seminar is designed for professionals who need to write or edit procedures or processes. Participants learn a simple, fast and effective method of writing instructions that are easy to follow. This helpful and timesaving seminar empowers employees to write procedures that produce results—from simple desk processes to complex user guides.
Target Audience
This course is recommended for anyone who must write instructions for others to follow. Both novice and seasoned technical writers consistently find it to be a worthwhile investment.
Course Length: One-day: 8:30 a.m. to 4:00 p.m.
Course Objectives
Participants learn a simple task analysis process that makes managing and writing projects quick and easy. People are impressed at how simple procedure writing can be when using these skills:
- Mapping out the elements of a task before writing
- Using the 12 vital characteristics for effective procedures
- Using the 10 basic writing rules for clear instructions
- Highlighting key points for non-technical audiences
- Using the 11 basic formats for procedures
- Organizing the document in a logical, sequential manner
- Using numerals, bullets, indentations and headings to make the organization visually apparent to the reader
- Using clear, concise language in communicating technical information
- Managing the procedure writing process
Program Design
Writing and Polishing Effective Procedures (WPEP) is a learning and development process, not a training event. It consists of the following elements:
Seminar Session: The focus is on improving participants’ actual on-the-job business writing skills. Participants are impressed at how quick and easy it is to rewrite their pre-seminar business writing samples using our feedback as a guide to write more clearly.
Follow-up Support: In keeping with our commitment to offer a learning and development process, we offer a number of free value-added options to help seminar participants become more productive on the job. Upon course completion, we invite learners to support their new business writing skills with these supplemental activities:
- Send us post-seminar business writing samples for feedback for up to 30 days.
- Strengthen their understanding by reading articles in our Business Writing Tips archive at: BerryWritingGroup.com/writingtips.html.
- Gain new insights from our monthly Business Writing Tips articles by signing up at BerryWritingGroup.com/freetips.html.
- Execute their 30-day Work Plan near the back of their course workbook.
- Assess their knowledge by taking our Free Business Writing Assessments: BerryWritingGroup.com/resources.html
Seminar Outline
15 vital characteristics of well-written procedures
How to get users to follow procedures
Basic rules for writing procedures
Second Half-day Session
11 formats for displaying process flows
Planning and managing the project
Re-writes of pre-seminar procedures
For More Information
- Hear unprecedented video testimony from senior executives and skim written testimonials at: BerryWritingGroup.com/successes.html
- View our extensive client lists at: BerryWritingGroup.com/clients.html and BerryWritingGroup.com/clients_military.html
- View our Dunn & Bradstreet Top Performer Certification. D&B placed us in the 99th percentile of all businesses on customer satisfaction. BerryWritingGroup.com/successes.html
Boost Productivity by Scheduling an Onsite WPEP Seminar
Are you ready to empower your organization to write and polish effective procedures?
Click Here for our GSA Catalog
