Vague Niceties Lead to Inaction
When a friend ends an email with a vague statement like, “We should get together sometime.” what happens? Nothing! Until someone offers a more specific suggestion, e.g., “Are you free on Saturday?” any talk about getting together is just a nicety.
Business Writing is No Different
The same is true in business writing, where vague closings are the norm. For example, if you end an email with the phrase, “Please advise at your earliest convenience.” you’re asking to have your message placed in their good intention pile. Instead, offer a sense of urgency and a reason for the urgency, using a tone that encourages cooperation. Consider this example:
A Sense of Urgency Leads to Action
Busy employees are constantly juggling priorities. Vague closings inherently communicate a low priority, and, therefore, offer little hope of meaningful action. Instead, try this: Tactfully suggest a deadline, timeline, or sense of urgency. This one simple change will make a huge difference in your ability to get things done.
